- Must be a resident of Orleans, Jefferson, St. Bernard, St. Charles, St. John, Plaquemines, Terrebonne, or Lafourche parishes
and
-Must present written documentation from an audiologist, physician, or social worker confirming hearing or speech impairment.

• Telecommunication Device for the Deaf (TTY, TDD, or TT) allows people with hearing and speech impairments to have full use of the telephone by providing a visual display of the conversation.
• Large Visual Display TDD (LVD)allows a person who is deaf with some visual impairment to have full use of the telephone by providing large print display of the conversation.
• Telebrailler (TB) allows deaf-blind persons to have full use of the telephone by providing Braille display of the conversation.
• Uniphone (UP) is a voice carry-over and a hearing carry-over telephone that is combined with a TDD telephone and amplified handset.
• Ameriphone (Voice Carry Over- VCO) allows hard of hearing persons to use their voice to talk to a hearing person, then read the conversation of the hearing person on the telephone display.
• Amplified Telephone (AMPHONE) allows the volume on the handset on the telephone to be increased, enabling a hard of hearing person to better understand what is being said.
• Loud Bell Ringer (LBR) is a small box which amplifies the ringing of the telephone bell. It has adjustable volume and tone controls.
• Flashing Light Signal/Receiver (FS/R) is a set of flashers that flash the light when the telephone rings.
• Amplifier (AMP) plugs into the telephone between the handset and the body of the telephone. It operates on one AA battery, has a variable control and amplifies speech up to three times normal tone.